A service of Auragentics LLC

Regulars

A customer loyalty programme for local businesses, run entirely by text message. A QR code on the counter turns a one-time customer into a repeat one: they scan, they opt in, they start earning, and they hear from the business when there is a reason to come back.

How it works

01

They scan

A QR code on a table tent, register card, or window cling. First name and mobile number, and a consent box they have to tick themselves.

02

They earn

Points on every visit or dollar spent, plus an optional digital punch card. Buy ten, the eleventh is free.

03

They come back

A text when a reward unlocks, when a punch card fills, and when a regular has not been seen for a while.

About our text messages

Who we text, and why

Only customers of a participating business who have joined that business’s loyalty programme themselves. Messages are account notifications and offers relating to that programme: a welcome and starting balance, a note when a reward or punch card is ready to redeem, an occasional offer, and a win-back message to a customer who has not visited in a while.

We never buy, rent, or upload purchased lists, and a phone number is never shared between businesses.

How people opt in

By scanning a QR code in the business and completing a short sign-up form. Consent is a separate, unticked checkbox the customer must select; it is never bundled into terms of service, and no purchase or message is required to sign up. We record the date, time, and IP address of each consent.

The consent wording reads: “Yes — text me my rewards from [business name]. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel or HELP for help. See privacy policy.”

Sample messages

Welcome

Welcome to Maple St. Coffee rewards, Dana! You have 50 points. Reply STOP to opt out.

Reward unlocked

Dana, you have earned a free drink at Maple St. Coffee. Show this text at the counter. Reply STOP to opt out.

Win-back

We miss you at Maple St. Coffee — here is a free pastry on your next visit. Reply STOP to opt out.

Business and customer names shown are examples.

Frequency

Message frequency varies with how often a customer visits. Marketing messages are limited to no more than four per member per month, and nothing sends outside daytime hours in the customer’s timezone.

Stopping messages

Reply STOP to any message to opt out immediately, or HELP for assistance. Msg & data rates may apply.

Your information

We do not sell, rent, or share mobile numbers or SMS opt-in data with third parties or affiliates for marketing purposes. See our Privacy Policy and Terms of Service.

Pricing

Core

$297 / month

Per location, plus $500 one-time setup.

QR enrollment, points, tiers and digital punch cards; automatic reward, win-back and birthday texts; owner dashboard and a weekly email report.

Connected Register-linked

$497 / month

Per location, plus $1,500 one-time integration.

Everything in Core, and points track actual spend automatically through Square, Clover, Shopify or Lightspeed — nothing for staff to remember.

No contract — month to month, cancel any time with 30 days’ notice. The first 45 days of service are free. Full details and sign-up.

Regulars is operated by Auragentics LLC, Eden, Utah, United States. Questions about the messaging programme: hello@auragentics.ai.